Troubleshooting & Complaint Assessments

Noise from commercial and industrial activities has the potential to impact on residential amenity, particularly in mixed-use areas. Such noise issues can result in residents suffering from a loss of enjoyment from their property and can cause huge disruption to the day-to-day operations of businesses. For business owners, noise complaints can result in engagement with the local authority, the serving of a Noise Abatement Notice and, in the worst case, legal action.

NSL has extensive experience working in this field, helping to resolve complaints relating to noise from all manner of commercial and industrial activities. Whether the problem noise relates to plant, deliveries, entertainment noise or an unknown source, we offer a survey package to accurately assess the situation and liaise with complainants and local Council representatives as necessary to ensure all aspects of the problem are accounted for.

We have a proven track record of bringing complaint situations to a satisfactory close. Where acoustic treatments are necessary to ensure compliance with local authority requirements, our consultancy and design/hardware departments are able to devise workable, bespoke acoustic treatments that can be installed quickly to meet enforcement timelines.